Your Advice Service Enquiry

Your Advice Service Enquiry

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Personal Details		Description of Support Required		Privacy Statement

Personal Details
Full Name *
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Preferred Name *
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Preferred Pronouns
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Student ID Number *
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Email *
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We request that current students use their University email address for all correspondence.
Phone
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Can we contact you via Phone call? *
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Can we leave a Voicemail? *
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How did you hear about us? *
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Campus of Study *
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Academic Unit *
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Level of Study *
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Please make us aware of any reasonable adjustments you require to support you with accessing the service
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Area of Advice
Category *
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Details of Issue *
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Please provide as much detail as possible to help us understand your enquiry. One sentence will unlikely be enough information for us to respond effectively to your enquiry.
Have you been asked to attend a University Meeting? *
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For example, an Academic Conduct Meeting, Disciplinary or Professional Suitability meeting.
Date and Time of University Meeting
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dd-MMM-yyyy HH:MM AM/PM

If you need support preparing for the meeting, it is important we know when it is scheduled to take place. The more notice we have, the more likely it is we can find an advisor to provide representation and attend the meeting with you.
Attachments
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Upload file
Please upload any relevant files to help us resolve your enquiry. For example: - Academic Conduct Cases - please upload the ACO invite and any evidence files - Housing Enquiry - please upload your contract / tenancy agreement

Privacy Statement *
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Your Students' Union is committed to protecting and respecting your privacy and how we handle your personal data in line with the General Data Protection Regulation (GDPR). Your Advice Service requires your consent to store your information and use it in a number of ways. You can read Your Students' Union Privacy Policy here and Your Advice Service's Privacy Policy here. Your information will not be available to anyone outside of Your Advice Service’s Confidentiality Policy and will only be shared under the circumstances laid out in this policy.

Please tick to confirm that you have:
- read and understood our privacy policies and confidentiality policy
- understand that the Advice Service will use my personal data to create a an enquiry ticket that only members of staff covered by the Advice Service's Confidentiality Policy can access
- understand the Advice Service will store your information for 6 years following the closure of your enquiry, unless you aks us to destroy your records earlier
I confirm I have read and understood the above statement
AQS Assessor Consent
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In addition to the previous section on Data Protection, we would like to make you aware that this service is aiming to achieve the Advice Quality Standard Kitemark (AQS), which demonstrates to students using our service that we are working to the best possible professional standards. To apply for the AQS accreditation, we need to evidence the standard of service being provided. If you are assigned an Advice Caseworker and a case file is opened for you, do you give consent for your case file to be shared with AQS assessors for auditing purposes only?

I consent to my case file being audited by the external AQS assessor.

Your Advice Service Enquiry

Personal Details

Area of Advice

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