Role: Central Operations and Governance Coordinator
Salary: £25,742 – £28,759 per annum
Contract: Full-Time and Permanent
Location: Coventry with Hybrid Working options
Closing Date: 01 October 2024 - 09:00

Coventry University Students’ Union is a charity dedicated to improving the experience of students at the Coventry University Group, operating across 7 campuses in Scarborough, London and Coventry.

We are looking to recruit a Central Operations and Governance Coordinator.

The Central Operations team sits centrally and supports the wide variety of departments at Your Students’ Union in delivering impactful services to our members. Your role will focus on the day-to-day coordination of operational support focusing on administration processes, preparation of resources and taking minutes for meetings.

Our ideal candidate will ideally have previous experience in a similar role, demonstrating a solid understanding of administrative functions and be able to work in fast paced environment responding to multiple (and often conflicting!) deadlines. You will need to be highly organised with strong interpersonal skills, enabling you to communicate clearly. You must have a high standard of written communication skills and embrace the use of new technology in the advancement of efficient administration processes.

Coventry University Students’ Union’s values are to be helpful, inclusive and ethical and these are reflected in our progressive and people focused rewards and benefits. We offer generous annual leave, an agile working scheme and place a high level of importance on staff support, development, inclusivity, and wellbeing.

Key duties

• Responsible for the day-to-day coordination of the operational support to departments, including room booking systems, purchase requests, travel requests, organising hospitality and ordering supplies.
• Using an online enquiry management system to manage internal enquiries in accordance to service level agreements and response times.
• Organise, coordinate and administer meetings including making calendar bookings, compiling and distributing the agenda and taking the minutes.
• Supporting staff with the set-up of relevant equipment for meetings and events, including IT/AV equipment, furniture and preparation of resources.
• Support in the development and delivery of training for staff around central processes.

Working hours and Location

This post is a permanent role and the full-time contract is 37.5 hours per week. As an organisation, we have an agile working programme which supports staff working from home, however regular working each week is required in the Coventry Office (circa 4 days per week in the office) and flexibility to meet business need is required. 

We have a flexible approach and are open to applications from candidates that may require some variation to the contracted hours or hybrid arrangements (although this is not a fully remote role and a minimum of 30 hours / 4 days is required). If you would like to apply on a reduced hours basis it would be helpful to include this information in your application questions, however selection/shortlisting will not be influenced by this information.

Salary Details

The salary is £25,742 – £28,759 per annum.

It is usual to start at the bottom of the grade and will increase incrementally on an annual basis, however for a candidate with highly relevant previous experience an offer may be made within the grade range.

The salary advertised is the full time salary, if the role is taken on a reduced hour basis the salary (and holiday entitlement) will be calculated pro-rata accordingly.

Application Process

To view the role on our job vacancy portal, please click here:

You will be asked to complete an application form listing your previous work experience and qualifications as well as some application questions for you demonstrate how you meet our shortlisting criteria.

We encourage you to read the job description and person specification (accessible in the top-right of this page), which contains the shortlisting criteria for this role. The applications that most closely match our shortlisting criteria will be invited for interview.

When you are ready to apply, please click "Apply for Role" at the bottom of the vacancy page.

Applications Close: 9am on Tuesday 1st October 2024
Interview Date(s): Interviews are expected to take place on Wednesday 9th October or Thursday 11th October 2024, however if you are shortlisted for interview you will receive further information in due course.

If you have any questions or would like an informal conversation before applying please contact hr.su@coventry.ac.uk.

Focus on Diversity and Inclusion

We are an equal opportunities employer and actively committed to promoting equality and diversity, and expect all staff, students, and volunteers to share this commitment.

We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background.

We are a disability confident employer and candidates with a disability will be guaranteed an interview, providing they meet in full all of the essential requirements of the post.

Staff Benefits

Our benefits offered to staff include:

• Occupational Pension Scheme, employer contributions matched up to 6%
• Generous annual leave; this role attracts 31 days holiday plus bank holidays (2 additional days after 2 years’ service and a further 3 additional days after 5 years’ service) per annum
• Free 24/7 access to our Employee Assistance Programme offering confidential advice and support
• Mental Health First Aiders, colleagues who have received training to support others
• Life Insurance 3 x salary
• Discounted Gym membership (in Coventry)
• Eye care and Flu vouchers
• Staff reward and recognition schemes
• Agile working scheme
• Volunteer days, up to 2 paid per year